Privacy Policy & casino lounge

Primary Purposes

We use your personal information to provide and improve our event management services.

• Respond to inquiries and communicate with you.
• Plan and coordinate events according to your specifications.
• Send administrative updates and service-related notices.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

Marketing Communications

With your consent, we may send you promotional materials about our services, special offers, or upcoming events. You can opt out at any time by clicking the unsubscribe link in emails or contacting us.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. Examples include hosting providers, email communication platforms, and analytics services. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs.

Retention Period

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data is typically retained for up to 24 months after last contact. Event-related records may be kept longer for legal and accounting purposes.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit and at rest.
• Access controls and regular security reviews.
• Employee training on privacy and data protection.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Requests can be made using the contact information below. We will respond within 30 days as required by Canadian law.

Withdrawal of Consent

You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. Withdrawal may affect our ability to provide certain services. To withdraw consent, contact us using the details provided.

Opt-Out of Marketing

You can opt out of receiving marketing communications at any time. Use the unsubscribe link in any marketing email, or contact us directly to update your preferences.

Data Storage and Processing

Your personal information may be stored and processed in Canada or in other countries where our service providers operate. We take steps to ensure that your information receives an adequate level of protection in accordance with this policy and applicable law. By using our services, you consent to such transfers.

Age Limitation

Our website and services are not directed to individuals under the age of 21. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will delete it promptly. Parents or guardians who believe their child has provided us with personal information should contact us.